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Document Delivery Services

Items not held either in print or electronically by the UB Library may be requested through our Document Delivery Service (DDS). All eligible persons must first register to access the service. You will be e-mailed a PIN (personal identification number) which you must use when submitting each online request.

Am I eligible?

Who can request items?
Request quotas (per academic year)
 UB staff and PhD students  100 requests
 Masters students  50 requests
 Honours students  20 requests
 Graduate Diploma/Certificate students  20 requests
 Undergraduate students  5 requests (in final year only)

Register for DDS

This form needs to be completed only once; it must be printed, signed and submitted by post or in person to the DDS office.

Request item(s) through DDS

This form needs to be completed and submitted for each item being requested, in compliance with copyright requirements.

Contact DDS

Document Delivery Services is open Monday to Friday, 9.00am - 4.30pm. Contact details are as below.

Sue Taylor, Document Delivery Services Librarian
ph.: +61 3 5327 9597
email: docdel@ballarat.edu.au, sj.taylor@ballarat.edu.au
fax: +61 3 5327 9595
Location
Level 2, Building L (Library)
Mt Helen campus
Univesity Drive
Mt Helen Victoria 3350 Australia
Postal Address
Document Delivery Services
University of Ballarat Library
PO Box 663
Ballarat VIC 3353
ARIEL: 141.132.64.69
NUC symbol: VBAX