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International Student Support Services

International Student Support Services is located on the Mt Helen Campus and is set up to assist international students to settle quickly into the University and into Ballarat, to live and function effectively within Australian society and to be successful in their studies.

You are required to email your arrival details to accommodation@ballarat.edu.au no later than 5 days before your expected arrival date.

International Student Support staff are committed to ensuring students achieve their study and personal goals while in Australia.

International Student Support Guide for 2008



Pre-Departure Information and Assistance
Airport Reception and Airport Pickup
Accommodation and Settling In Support
Course Advice, Enrolment Advice
Orientation Program
Social Activities Program
UoB INTERNews
Academic and English Language Support
Cultural and Welfare Support
Strine Dictionary
Frequently Asked Questions (FAQ's)
City of Ballarat Pre-Arrival Information Book


Pre-Departure Information and Assistance

The University provides information and advice about how to prepare for arrival in Australia and what to expect on arrival. Pre-departure information can be found in the International Student Support Guide as above.

Airport Reception and Airport Pickup

New students arriving from overseas are met at Melbourne International Airport by friendly staff or senior students and are transferred by car or bus to Ballarat (approximately one and a quarter hours drive on the main Western Freeway).

AIRPORT PICK UP
Please complete the Arrival Details form and fax to Accommodation Services on (03) 5327 9484 at least 3 business days before your expected arrival.

Lost/Delayed Luggage: In the case of lost or delayed luggage please provide your carriers with the following information for delivery purposes:

Accommodation Services
University of Ballarat
Residence Drive
Mt Helen Vic 3350

Phone: +61 3 5327 9483 (outside Australia) or 03 5327 9483 (within Australia)
Email: accommodation@ballarat.edu.au

Please note the University of Ballarat accepts no responsibility for luggage until the Housing Officer has signed for items from the carrier or representative.

Students are taken to their accommodation and assisted with basic needs such as changing money, telephoning home, buying food and any other items.

Accommodation and Settling In Support

Staff of Accommodation Services help organise temporary accommodation for students in advance of their arrival. Staff can also assist students to find permanent accommodation. Every effort is made to enable students to acquire the accommodation best suited to their needs. Please refer to contact details as above for Accommodation Services.

Accommodation Services staff assist students to settle quickly and successfully into their accommodation and to familiarise themselves with local shopping, opening a bank account, and getting to know the city, surrounds and the local transportation system.

Course Advice, Enrolment Assistance

Students are introduced to academic staff of the University and especially to their course coordinator, and are provided with course advice and assistance with their enrolment.

Orientation Program

A free orientation program is conducted before University classes begin and is compulsory for all newly arriving international students. The program includes an introduction to the University, its services and facilities as well as an introduction to Australian culture, society and life. Students are also introduced to the academic culture and rules of the University that are necessary for successful study.

The orientation program also involves social activities, which will help you to meet other students and familiarise yourself with the university and surrounds.

Semester 2 (July - November) 2008 Higher Education Orientation Program

Semester 2 (July - November) 2008 TAFE Orientation Program


Social Activities Program

An ongoing social activities program runs throughout each semester and provides opportunities for students to enjoy a range of activities outside study. We have many activities available including monthly bus trips to Melbourne's famous Victoria Market, weekly Pizza and Film Nights, day trips to the Great Ocean Road and Phillip Island and a 3 day stay in the Grampians National Park.

For more information on the social activities program please contact Kelsey McDonald, International Student Adviser at: k.mcdonald@ballarat.edu.au

UoB INTERNews

Click here to view the latest issue!

Academic and English Language Support

Continuing study assistance is provided by specially trained staff on a one-to-one basis to assist students with note taking, essay writing, assignment preparation, seminar and tutorial presentations, using the Library resources and English language skills.

Cultural and Welfare Support

Students receive continuing cultural and welfare support throughout their stay in the University. Cultural activities are arranged which students can participate in and contribute to. Students also receive advice and assistance from experienced and qualified staff in relation to financial and personal welfare matters, as well as visa, health insurance and general administrative matters.

Strine Dictionary

Please click here for access to a dictionary of common Australian language usage.

Frequently Asked Questions (FAQ's)

For a list of frequenly asked questions please click here.

City of Ballarat Pre-Arrival Information Book

Should you require additional pre-arrival information regarding the City of Ballarat please refer to their publication City of Ballarat Pre-Arrival Information Book.



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