University of Ballarat
About UB Library Schools Facilities & services A-Z
Skip to content Accessibility Contact us
  • Future Students
    • Apply
    • Programs and courses
    • UB videos
    • Information sessions and events
    • Open Day
    • Pathways
    • Living on Res
    • Apprenticeships and traineeships
    • Information for...
    • Scholarships & awards
    • Tuition fees & charges
    • UB Handbook
    • Succeed@UB
    • Science@UB
    • Regional Schools Outreach Program
    • LEAP into Uni
    • Contact us
  • Current Students
    • Exams and Results
    • Learning & study
    • Managing your studies
    • Campus Life
    • ICT support
    • Support services
    • Scholarships & awards
    • Tuition fees & charges
    • Publications, policies & forms
    • Graduations & beyond
  • International
    • Programs & fees
    • Apply and enrol
    • International student support
    • Why study at UB?
    • Study abroad & exchange programs
    • Chinese Language website
    • Testimonials and videos
    • Agent Network
    • Accommodation
    • Centre for University Partnerships (CUP)
    • Frequently asked questions
    • Contact us
  • Research
    • Research Services
    • Collaborative Research Network (CRN)
    • Horsham Campus Research Precinct
    • Nanya Station
    • Research Centres and Themes
    • Annual Research Conference
  • Alumni
    • my Alumni Centre
    • Update alumni details
    • Discounts and privileges
    • Alumni profiles
    • Chapters and networks
    • Newsletters
    • Contact alumni office
    • Giving to UB
  • Industry & Innovation
    • Technology Park
    • Commercial Services
    • Centre for eCommerce and Communications
    • Industry Skills Centre
    • National Centre for Sustainability
  • For Staff
    • Staff directory
    • Staff resources
    • Working@UB
    • Business & communication
    • Learning & Teaching@UB
    • Governance
    • ICT support
    • Policy Central
    • Projects
Login
  • my Student Centre (Higher Ed students only)
  • my Alumni Centre
  • Student Webmail
  • Staff GroupWise Webmail
  • Staff Outlook Webmail
  • UBOnline (Moodle)
  • UBTAFE (Moodle)
  • TAFEVC
  • ePortfolios@UB
  • Internet Access (UBIAS)
  • Change Password
University of Ballarat > Facilities & services > ICT Services
  • Increase Content Font Size
  • Decrease Content Font Size
  • Printer Friendly Version
  • Email
ICT Services
  • ICT Security
  • ICT Support
  • Staff
  • Students
  • ICT Services Charter
  • ICT Services feedback
  • ICT Incident Management
  • eduroam

ICT Services

ICT Security
  • Warnings & Alerts
  • Topic of the Month
  • Security Awareness
  • Hints & Tips
  • Feature Articles
  • Security Advisories
  • Downloads & Interactive
  • Policy Documents
  • ICT Security RHS
  • About & Contacts

ICT Support

myIT@UB service desk supportThe myIT@UB Service Desk is the first point of contact for all computer, telephone and communication related enquiries at UB.

  • Email: servicedesk@ballarat.edu.au 
  • Phone: (03) 5327 9999
  • Web: QWeb (students and staff)
  • QWeb help

Staff

  • RH column - myIT@UB Staff
  • Log a job online using QWeb
  • Staff printing
  • Phone System
  • Outlook
  • Video Conferencing
  • Classroom Technologies
  • Computers & phones - purchasing and disposal
  • Corporate Information Services (CIS)
  • ICT offers for staff & students
  • Online learning
  • Using IT @ UB
  • Staff ICT training
  • eduroam (wireless access)

Students

  • ICT Support
  • RH column - myIT@UB Students
  • Using IT @ UB
  • eduroam (wireless access)
  • Student Printing
  • Student Webmail
  • Online learning
  • Computer labs
  • ICT offers for staff & students
  • Sophos - Free Anti Virus
  • Student QWeb

ICT Services Charter

ICT Services feedback

ICT Incident Management

eduroam (wireless access)

Eduroam symbol
  • Wireless access points
  • Installation instructions

facebook - click here to follow us on facebook

LIKE us on facebook



My IT @ UB Servicedesk

Disclaimer, Copyright & Offensive Materials Statement | Privacy Statement | Web Feedback | Sitemap | CRICOS Provider Number 00103D
Last Updated: 06 September 2012 | Content Coordinator: Kim Redfern | Authorised by: Director, ICT Services | Page ID: 361