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Cross-cultural Support Network
Dr. Xiaoli Jiang
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Course coordinator of Bachelor of Arts (International Studies), School of
Behavioural & Social Sciences & Humanities, University of Ballarat
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Teaching in the areas of managing cultural diversity, globalisation and global
migration.
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Provides intercultural consultation for Australian organisations and
companies, and cross-cultural training seminars for the Community Regional
Industry Skills Program, Central Highland district.
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Worked as a mentor/advisor for Chinese overseas students.
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Services include:
Coordination of Chinese translation services.
Intercultural consultation for Australian organisations and companies focusing
on Chinese cultural mores, values, behavioural characteristics and business
etiquette.
Intercultural consultation for Chinese organisations and companies focusing on
Australian cultural mores, values and behavioural characteristics.
Free cross-cultural orientation to Australia, cultural differences, likely
challenges, communication support for Chinese international students and newly
arrived migrants in Ballarat.
For those students and newly arrived migrants who need assistance, please make
an appointment and have a chat on any Wednesday between 1:00pm -3:00pm.
Office location: Room H215, School of Behavioural & Social Sciences &
Humanities, University of Ballarat
Telephone: (03) 5327 9614
E-mail: x.jiang@ballarat.edu.au

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Useful Cross-cultural Communication Website Links
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University Of Ballarat International Education
http://www.ballarat.edu.au/fdp/international/Cross-cultural communication
From Wikipedia the free encyclopedia
http://en.wikipedia.org/wiki/Cross-cultural_communication
Working on Common Cross-cultural Communication Challenges
by Marcelle E. DuPraw, National Institute for Dispute Resolution
and Marya Axner
http://www.wwcd.org/action/ampu/COMMUN
Cross-Cultural Communication
By Michelle LeBaron, Beyond Intractability
http://www.beyondintractability.org/essay/cross-cultural_communication/
Cross-Cultural Communication Strategies
International Online Training Program on Intractable Conflict,
Conflict Research Consortium, University of Colorado, USA
http://www.colorado.edu/conflict/peace/treatment/xcolcomm.htm
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