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UNIVERSITY WIDE PROCEDURE


Occupational Health and Safety
- Emergency Management -

"When an emergency occurs, whether it is total chaos, or is an orderly, rational performance
will depend largely on good planning and drills."
(from NFPA's Campus Fire Safety).


Contents

1. Purpose
2. Scope
3. Definitions
4. Actions
   4.1 Emergency Planning

     4.1.1 Local Emergency Instructions
      4.1.2 Local Emergency Control Personnel
      4.1.3 Emergency Floor Plans
      4.1.4 Threats

   4.2 Emergency Instructions
     4.2.1 General Emergency Instructions
      4.2.2 Building Evacuation Instructions
      4.2.3 Campus Evacuation Instructions
      4.2.4 Bomb Threats
      4.2.5 Reporting

5. Responsibilities
   5.1 Routine Responsibilities
   5.2 Emergency Responsibilities

6. Policy Base
7. Associated Documents
8. Forms/Record Keeping



1. Purpose

To save life and property by:
  • assigning responsibilities for the management of emergencies at the University of Ballarat, covering:
    • emergency and evacuation planning;
    • response to emergencies;
    • recovery from emergencies;
  • providing the models and guidance required for each School and Directorate to prepare adequately for local emergencies;
  • putting in place systems for the management of campus-wide emergencies; and
  • defining the minimum evacuation practice requirements for each building and campus of the University of Ballarat.
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2. Scope

The following procedure applies to all staff of the University of Ballarat and to all emergencies arising:
  • on any premises or facility owned, occupied or managed by the University; or
  • in the course of, or as a result of, any occupational, educational, commercial, or University-endorsed activity, whatever its location.
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3. Definitions

"Area": for the implementation of this procedure, each campus of the University of Ballarat has been divided in distinct Areas, based on buildings, floors, and their occupancy. Refer to the Occupational Health and Safety Record -
Emergency Area Responsibilities.

"Area Responsibility": in the context of this procedure, the responsibility for the provision and maintenance of suitable first aid services in each Area of each campus of the University of Ballarat has been assigned to a nominated Division or Portfolio. Nominated Divisions and Portfolios are said to have "Area Responsibility" for these buildings, floors, etc... Refer to the Occupational Health and Safety Record - Emergency Area Responsibilities. In cases where a School or Directorate within a Division or Portfolio organises activities in locations not included in the list of Areas (eg off-campus excursions), that School or Directorate (and by extension the relevant Division or Portfolio) is deemed to have "Area Responsibility" for that activity.

"Emergency": means any sudden danger that requires immediate action to prevent severe injury, illness, damage or distress. Examples include:

"Supervisor" and "Manager": in this procedure, these terms cover any employee of the University to whom other employees or contractors formally report. They include Senior Managers of the University and Heads of Schools and Directors of Directorates.

"Emergency Control Personnel": means any employee of the University who has been appointed under this procedure or under the local adaptations of this procedure to the function of Campus Warden, Area Warden or their Deputies. (Refer to the Occupational Health and Safety Record - Emergency Control Personnel). During emergencies, evacuations and practices, the Campus Warden and Deputy Campus Warden wear white helmets; the Area Wardens and Deputy Area Wardens wear yellow helmets.

"Emergency Services": means the Country Fire Authority (CFA), Police Victoria, Rural Ambulance Victoria and the State Emergency Service (SES).

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4. Actions

4.1 Emergency Planning
4.1.1 Local Emergency Instructions (see also the last paragraph in section 4.1.3 Emergency Floor Plans)

Divisions and Portfolios with Area Responsibilities must develop, document and implement a set of Local Emergency Instructions adapted from the model outlined below for each of the Schools, Directorates, buildings, areas and activities they control, as appropriate. These instructions may need to be developed in consultation with other Divisions/Portfolios where relevant (e.g. if they share buildings). Local Emergency Instructions must:

Note 1: Refer to OHS Procedure - Incident Management for University-wide instructions pertaining to serious injuries and deaths.

Note 2: This may involve manually activating a break-glass alarm, operating a hand-held evacuation siren, verbally instructing people to evacuate, etc.

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4.1.2 Local Emergency Control Personnel

Portfolios with Area Responsibilities must appoint Area Wardens and Deputy Area Wardens as appropriate, and must identify suitable Designated Assembly Points for evacuations (See Note 3).

Note 3: In Areas jointly used or occupied by several Portfolios, it is not necessary for Area Wardens and Deputies to come from the Division or Portfolio with Area Responsibility. The choice of Emergency Control Personnel should primarily be guided by personal characteristics and availability rather than by considerations related to organisational or reporting structure.

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4.1.3 Emergency Floor Plans

A minimum of one Emergency Floor Plan must be prominently displayed on each floor of each building. Each floor plan must show:

  • the name or code of the building and the floor level;
  • the location of the plan itself (e.g. "You are here") on the floor depicted;
  • the emergency exits for that floor, the location of fire fighting equipment;
  • the location of any break-glass alarm; and
  • the location of any first aid kit.
Immediately adjacent to the floor plan, a one-page summary of the Local Emergency Instructions must displayed. The summary should be developed from the
template.

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4.1.4 Threats

Each School or Directorate within each Portfolio must identify the employee(-s) most likely to receive phoned threats, such as bomb threats, or the workstations where such threats are most likely to be received. The School or Directorate must ensure that these employees have been issued with a copy of the Bomb Threat Checklist, or that a copy of the Bomb Threat Checklist is readily available at these workstations. (Typically, Receptionists, School Administrative Officers, and Secretaries are most likely to receive these calls.)

The Risk, Health & Safety Department offers bomb threat training to employees nominated by their School or Directorate.

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4.2 Emergency Instructions (University-wide model)
4.2.1 General Emergency Instructions

(Refer also to the template for Local Emergency Instructions.)

If first at the scene of an emergency, remember the three key steps AAA:

  1. Assess the situation for immediate dangers to your safety and take appropriate steps
  2. Alert (a) personnel around you, (b) the appropriate Emergency Services (0-000), and (c) the Area Warden (if applicable)
  3. Assist any person in immediate danger if safe to do so
  4. Contain or combat the emergency only if safe to do so
  5. Evacuate to a safe location (if necessary)
  6. Notify your Supervisor/Manager (staff), Teacher/Lecturer (students), Designated University Contact (contractors and visitors). Also notify the Senior Counsellor on campus for incidents that are likely to cause distress to the people involved.
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4.2.2 Building Evacuation Instructions

All staff, students, contractors and visitors
In case you are instructed to evacuate a building or area either by means of an automatic or manual alarm or by verbal order:

  1. make all equipment safe
  2. evacuate promptly from the building, closing doors behind you if practical (see Note 4)
  3. assemble at the Designated Assembly Point for that building or area (see Note 5)
  4. report to the Area Warden (yellow helmet)
Note 4: Leave doors and windows open if evacuating in response to a bomb threat.

Note 5: When at the Designated Assembly Point:
- await further instructions;
- do not leave even if the emergency extends beyond normal working hours or into scheduled breaks;
- follow all instructions from the Emergency Control Personnel and Emergency Services personnel; and
- do not smoke.

Area Wardens and Deputies
(a) Initiate an immediate evacuation of your area in the following cases:

  • automatic evacuation alarm (not preceded by a verbal announcement to disregard it); or
  • instruction to evacuate given by the Campus Warden or Deputy Campus Warden, or by Emergency Services personnel.
(b) Investigate the emergency and decide on the need for evacuation in the following cases:
  • verbal report of an emergency by staff, students, visitors, etc; or
  • other indication of incident or problem.
(c) In case an evacuation is required:
  1. follow Local Emergency Instructions to initiate an evacuation (if not already automatically initiated);
  2. ensure that the appropriate Emergency Services have been contacted by phone (dial 0-000 for internal phones or 000 for others), even in case of automatic alarm;
  3. put your yellow/red helmet on;
  4. conduct a thorough and systematic search of the area you control, advising all people to evacuate to the Designated Assembly Point;
  5. proceed to the Designated Assembly Point;
  6. determine whether the Designated Assembly Point is safe and take appropriate action if not;
  7. ascertain whether anybody appears to be missing;
  8. report to the Campus Warden (if applicable) or Emergency Services officer-in-charge the result of your area search and head count; and
  9. if necessary, take steps to prevent unauthorised persons from entering the building.
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4.2.3 Campus Evacuation Instructions

In case the evacuation of a whole campus or of a significant part of a campus is required, the Campus Warden or Deputy must:

  • ensure that the appropriate Emergency Services have been contacted by phone; and
  • contact each of the Area Wardens or Deputy Area Wardens concerned.
The Area Wardens must initiate an evacuation in their building in accordance with their Local Emergency Instructions. All other instructions are as above (4.2.2 - Area Wardens and Deputies - (c) 3 to 9).

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4.2.4 Bomb Threats

(a) Written Threat: Any University employee receiving a written bomb threat must:

  • avoid unnecessary handling of the letter, envelope, etc;
  • preserve the evidence by placing it into an envelope or sleeve (preferably clear plastic); and
  • immediately report the matter to the local Manager/Supervisor.
The Manager/Supervisor must contact the Police (0-000) and the Campus Warden or Deputy.

(b) Telephone Threat: Refer to the Bomb Threat Checklist.

The Manager/Supervisor must contact the Police (0-000) and the Campus Warden or Deputy.

(c) Suspect Object or Mail Item: Any University employee who discovers a suspect object or receives a suspect item of mail must:

The Manager/Supervisor must contact the Police (0-000) and the Campus Warden or Deputy.

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4.2.5 Reporting

All emergencies must be reported in accordance with the Occupational Health and Safety Procedure - Incident Reporting.

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5. Responsibility

5.1 Routine Responsibilities
All employees of the University of Ballarat must be familiar with the relevant requirements of this procedure.

Deputy Vice-Chancellors and Vice-Presidents with Area Responsibilities must ensure that:

The Chair of the Western Campuses Health and Safety Coordinating Team bears the responsibilities listed above for the Western campuses.

The Manager - Risk, Health & Safety is responsible for:

The Director - Physical Resources is responsible for updating Emergency Floor Plans upon request from the Portfolios with Area Responsibilities.

The Campus Health and Safety Teams are responsible for:

The Director - Student Services is responsible for developing, implementing and maintaining internal procedures for the provision of counselling and related support services for emergencies.

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5.2 Emergency Responsibilities
During emergencies, the Emergency Control Personnel must assume responsibility for their areas and staff. They follow the instructions given in their Local Emergency Instructions, in paragraph
4.2 Emergency Instructions of this procedure, and those given by Emergency Services personnel.

All other staff, students, contractors and visitors must comply with the instructions given by Emergency Control Personnel and Emergency Services personnel.

In case the media seek comments regarding the emergency, staff must refrain from commenting, and must direct enquiries to senior management (e.g. Vice-Chancellor, Deputy Vice-Chancellors, Vice-Presidents) or to the Marketing/Public Relations Office.

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6. Policy Base

Occupational Health and Safety Policy -
Incident and Emergency Management

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7. Associated Documents

Occupational Health and Safety Record -
Emergency Area Responsibilities

Occupational Health and Safety Record - Emergency Control Personnel

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8. Forms/Record Keeping

Title Location Responsible
Officer
Minimum Retention
Period
Template for Local Emergency Instructions (Word document) Portfolio, School or Directorate with Area Responsibility DVC, VP, Head of School or Director of Directorate Update as necessary
Evacuation Drill Report (Word document) Portfolio, School or Directorate with Area Responsibility DVC, VP, Head of School or Director of Directorate 5 years
Bomb Threat Checklist (Word document) Portfolio, School or Directorate with Area Responsibility DVC, VP, Head of School or Director of Directorate 15 years from date of incident if no injuries
20 years if injuries sustained

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Warning - Uncontrolled when printed! The current version of this document is kept on the UB website.


Authorised by: University Health and Safety Policy Committee
Maintained by: Manager - Risk, Health & Safety
Review Date: Dec-2011
Original Issue: 30/11/1999
Current Version: 01/04/2008