Frequently Asked Questions
See the answers to frequently asked questions (FAQs) about applying for jobs at UB:
- Finding a job and applying
- Your details
- Technical problems
Finding a job and applying
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Q. Can I still apply for a job via mail?
A. The University of Ballarat's preference is you apply online, however if you are unable to apply online, applications will be accepted by mail.
Q. How can I see which jobs I have applied for?
A. When you log in to your account, you will see any positions you have applied for listed on your 'Home' page under 'Submitted job applications'. This will outline the title of the job, the date you submitted your application and an option to view your application.
Q. My profile is saying I have an incomplete job application. What should I do?
A. Job applications are incomplete when the mandatory fields (marked with an asterisk *) are not completed. When you log in to your account, select 'Complete application' and complete the mandatory field/s which are highlighted in red.
Your details
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Q. Are my personal details safe?
A. All details entered into the system are confidential and cannot be accessed by unauthorised people.
Q. How do I update my personal details?
A.You can update your personal details and resume simply by signing in to your profile screen. This also allows you to view your previous applications and update your personal details.
Technical problems
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Q. How do I change my password?
A. You can change your password in your profile screen. If you have forgotten your password, simply follow the instructions on the sign-in screen.
Q. What if I don't have an email address?
A. If you don't have an email address, you can get a free one through Hotmail or Yahoo. If you have a University of Ballarat email address but you don't want to use it, you can use your own personal email address.
Q. I have completed the online application form and pressed 'Submit', but when I return I only have an option to 'Edit Profile' and 'Update' my resume. Why is this?
A. Once you've submitted your application online, you can only amend your personal details and update some profile information. You can amend your resume by attaching a new file.
Q. I filled out an application form, but when I pressed 'Submit' I did not get a confirmation of application. How can I find out if my application has been submitted?
A. When you submit your application, a confirmation screen will appear. Log in to your account and check your application status. It will read 'Incomplete' if not submitted correctly.
Q. I am trying to create a login by entering my email address, but the system is telling me an account has already been found with this email address. What should I do?
A. If you get this message it means that the email address is already present within our database. If you have created a previous account with the University of Ballarat, but cannot remember your password, select 'Forgotten your Password' to log in again.
If you have not previously applied with the University of Ballarat, use an alternative email address to log in.
Any other questions?
If you have any further questions please phone Human Resources on 03 5327 9756.
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