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Contact Us
 Phone:  +61 3 5327 9594 (Information)
 Email:  libinfo@ballarat.edu.au
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Document Delivery Services

Items not held either in print or electronically by the UB Library may be requested through our Document Delivery Service (DDS). All eligible persons must first register to access the service. You will be e-mailed a PIN (personal identification number) which you must use when submitting each online request.

Am I eligible?

Who can request items? Request quotas (per academic year)
 UB staff and PhD students  100 requests
 Masters students  50 requests
 Honours students  20 requests
 Graduate Diploma/Certificate students  20 requests
 Undergraduate students  5 requests (in final year only)

Register for Document Delivery Services

The online registration form needs to be completed only once; it must be printed, signed and submitted by post, fax, email, or in person to the Document Delivery Services office.

Request item(s)through Document Delivery Services

The online request form needs to be completed and submitted for each item being requested, in compliance with copyright requirements.

Contact


Document Delivery Services is open Monday to Friday, 9:00am - 4:30pm.

Document Delivery Services
Location
Postal Address
ph.: +61 3 5327 9597
email: docdel@ballarat.edu.au
fax: +61 3 5327 9595
Entry Level, Building L (Library)
Mt Helen campus
Univesity Drive
Mt Helen, Victoria
Australia, 3350
Document Delivery Services
University of Ballarat Library
PO Box 663
Ballarat VIC 3353

ARIEL: 141.132.64.69
NUC symbol: VBAX