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Search for journal articles using NaviGatePlus - Frequently Asked Questions
Is there a user guide or help?Yes, basic and advanced userguides (PDF) are available for NaviGatePlus. There is also a help option within NaviGatePlus. Why do I have problems using NaviGatePlus from home or my workplace?Firewalls tend to cause problems for some people accessing NaviGatePlus from home or the workplace. Check to see that you have enabled access to port 8331 (Metalib) and port 9003 (SFX). Which browser should I use?The browser recommended for NaviGatePlus is IE (Microsoft Internet Explorer), version 6 or higher. I clicked on the search button and nothing happened. Why?Before you can perform a search, you must first select some resources/databases to search in. To select these, tick the boxes to the left of the database name, enter search terms and click on 'go'. I clicked on the full-text of an article but it took me to the home page of the journal/publisher. Why?SFX allows you to get as close as it can to the full-text of an article but in some cases, due to the way publishers provide access, you might need to follow further links within publisher pages to access the article. In some cases you might be required to search agian within the publishers pages. Why didn't I get a full-text link for my article?There are a number of reasons why a full-text link to your article does not appear, including:
Why did my search return zero hits for a database?There could be a number of reasons why this could occur:
What truncation symbol is used?The question mark (?) symbol is used for truncation. Other truncation symbols may appear to work, depending on the resources selected; however, you will not receive complete or accurate search results unless you use the ? symbol. You will only return results using truncation if the database you are searching supports truncation. What is NaviGatePlus?NaviGatePlus is the search interface for the many databases to which the Library subscribes. It allows you to search up to fifteen databases/resources simultaneously and links you through to full-text information where it is available. NaviGatePlus also allows you to select your favourite resources, save searches and records and set up e-mail alerts. Why aren't all resources included in NaviGatePlus?Not all databases comply with the technology of NaviGatePlus to enable users to cross search multiple databases at the same time. As this technology is becoming establlished more publishers are to complying and UB Library will be adding these databases as they become available. In the meantime, these non-compliant databases can be used in a 'native interface' via the A-Z listing under the "Find journals and databases" tab on the library home page. What is SFX?SFX allows you to link from a citation in a database within NaviGatePlus to a list of services available for that item. Click on the SFX button to access some of the following options:
Why do the SFX menu options change?When you click on the SFX icon beside a search result the SFX menu will appear to indicate what services are available for that item. Only those services which are available for your item will be displayed. What is eJournals A-Z?Currently eJournals A-Z links to our EBSCO A-Z eJournal service. This service allows you to search the EBSCO database to see if we have a subscription to a particular journal you might be looking for. If we subscribe to the title it will give you details of which database the title is in, its coverage (e.g. 1992-2008), any embargos (e.g. the last 12 months volumes not available), and will provide you with a link to the title. * Documents stored as PDF files |
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